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Incredible
franchise demand causes unprecedented growth as Company
enters new markets in California, Virginia and Texas.
As
Carvel celebrates 70 years of sweet success, the nation’s
first retail ice cream franchise is experiencing record
franchise sales growth in 2004, to date granting over
100 new franchise licenses and opening 37 new locations.
These outstanding results stem from the company’s
continued efforts to reinvigorate the brand image
through a new store prototype; 20+ new products including
a fresh baked waffle program and new hand dipped flavors;
and an extensive franchise support system.
The
leading manufacturer of uniquely shaped ice cream
cakes, and a leading provider of premium soft serve
and hand-dipped ice cream products, Carvel has become
one of the best-loved and most recognized names in
its industry. With products made fresh daily in the
store, the company has more than over 470 franchised
and foodservice locations serving delicious, high-quality
cakes, novelties, cups, cones, sundaes and shakes.
In addition, the company sells its famous ice cream
cakes through over 7,000 supermarket outlets.
Carvel
was established in Hartsdale, N.Y., by a young Greek
immigrant named Thomas Carvel. After borrowing $15
from his future wife Agnes, Tom began his company
by selling ice cream from the back of his mobile truck.
Memorial Day weekend of 1934, Tom’s truck suffered
a flat tire so he pulled his trailer into the parking
lot next to a pottery store. As the hot sun began
melting his product, Tom was thrilled as droves of
cars began pulling off the road at the site of his
truck. Within two days, Tom had sold his entire supply
of melting ice cream, and realized that he could make
a lot more money working from a fixed location. With
no money to repair the tire, the generous potter allowed
Tom to hook into his store’s electricity, plant
a few shrubs around the trailer and open for business.
Two years later, Tom bought the pottery store, converted
it into a roadside stand, and permanently established
himself as the first retailer to develop and market
soft ice cream.
Considered
by many as the “father of franchising”,
Tom was passionate about creating and selling one
of the country’s favorite ice cream brands.
By developing equipment, perfecting manufacturing
processes and creating innovative marketing tools,
Carvel was a pioneer for today’s ice cream and
franchise industries. In 1936, he created and patented
a “no air pump” ice cream machine and,
over the next five decades, introduced over 500 other
patents, trademarks and copyright registrations from
mechanical and product designs to methods and technical
developments of food equipment. A marketing genius,
Carvel also set the franchise world on fire with his
“Buy One Get One Free” concept (1936)
and gift certificates (1954), as well as blazed the
paths for Chrysler’s Lee Iacocca and other outspoken
CEOs by doing his own radio and TV commercials (1955).
In
1947, Carvel became the first retail ice cream shop
to franchise its brand, four years before his friend
Ray Kroc began to franchise McDonalds. With fervor
for perfection, Tom was committed to his franchisees
and worked with them daily to help each one effectively
and efficiently run their operations. In support of
this commitment, Carvel opened its first training
school in 1949 for storeowners, known as the Carvel
College of Ice Cream Knowledge, but affectionately
referred to as “Sundae School”.
After
70 years, Carvel enjoys brand awareness of over 90%
in its core markets and continues to build upon its
rich heritage. This sweet success has earned the company
a place in the nation’s American History Museum
in the Smithsonian Institute. In addition, Carvel
holds the Guinness World Record? for the Largest Ice
Cream Pyramid and the Largest Ice Cream Cake.
In
November 2001, Roark Capital Group purchased Carvel.
Playing on its strong history and mystique, Carvel
plans to capitalize on its outstanding brand recognition
and customer loyalty, and expand its following to
a more national audience. Carvel products provide
the smile for not only the special occasions in life,
but for the little things as well.
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