BrightStar Care

  • BrightStar Franchising, LLC
1125 Tri-State Parkway, # 700
Gurnee, IL 60031
  • (877) 689-6898 / (847) 856-7681
  • (866) 360-0393 (Fax)

Are you ready to build a business you can feel great about? At BrightStar, we are in the business of providing the full continuum of homecare, childcare, staffing and support services for individuals, families and healthcare facilities. We help keep parents and grandparents out of nursing facilities and in the comfort of their own homes, as well as assisting parents with their childcare needs. BrightStar also provides healthcare staffing solutions to businesses. We have received several awards recognizing our rapid growth, advanced systems technology and senior leadership.

Franchisor Background

Year Established: 2005

Franchising Since: 2005

Operating Units

Franchised Units 289 98.6%
Company-Owned Units 4 1.4%
Total Operating Units 293 100%

Geographic Distribution

USA 289 100.0% In 37 States
Canada 0 0.0% In 0 Provinces
International 0 0.0% In 1 Foreign Countries
Total 289 100%

Multi-Unit Operators

Multi-Unit Operators N/A
Franchises Owned by Multi-Unit Operators N/A

North American Unit Density

Density Units
California 33
Florida 29
Texas 22

Registered in the following Registration States

California, Florida, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Oregon, Rhode Island, South Dakota, Virginia, Washington, Wisconsin

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Support and Training

General Information

IFA Member Yes
CFA Member No
Franchisee Association? Yes, is a member
Size of Corporate Staff 70
Site Selection
Lease Negotiation Assistance Yes
Financial Assistance Yes, Indirect

Marketing Support

Co-Op Advertising Yes
National Advertising Yes
Regional Advertising No
Local Advertising No
Marketing Materials Ad Slicks, Brochures, Coupons/Rebates, Direct Mailers, Emails, Promotional Items, Radio Ads, Site Signs, Trade Show Exhibits, Videos
Additional Services: Grand Opening, In-House Marketing, Marketing Research, Newsletter, Online Extranet, Press Releases, Sales Strategies
Other Marketing Support Online marketing (SEO/SEM)

Ongoing Support

Central Data Processing Yes, at additional cost
Central Purchasing N/A
Field Operation Evaluation Included
Field Training Included
Initial Store Opening Included
Inventory Control N/A
Franchisee Newsletter Included
Regional or National Meetings Yes, at additional cost
800 Telephone Hotline Included


Gurnee, IL 5 Days
Gurnee, IL 5 Days
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Financial Requirements


Minimum Net Worth $500K
Cash Investment $100K
Total Investment $92.4-174K
Average Total Investment $133K


Initial Franchise Fee $50K
Average Franchise Fee N/A
On-Going Royalty 5.25-6.25%
Average Royalty 6%
Advertising Fee 2%, capped at 3%

Site Information and Requirements

Average Number of Full-Time Employees 3
Average Number of Part-Time Employees 2
Space Needs (in square feet) 400-800
Preferred Site Types N/A
Other Site Types Allowed Office Suite
Encourages Conversions Yes
Item 19 (Earnings Claim) Provided? Yes
Listed in the SBA Registry? Yes
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Franchisee Qualifications

Financial Net Worth 4
General Business Experience 4
Specific Industry Experience 2
Formal Education 4
Psychological Profile 4
Personal Interviews 5
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Terms of Contract

Term of Initial Contract 10
Term of Renewal Period 10
Passive Ownership? Not Allowed
Area Development
Franchisees Allowed to Expand Within Territory? No
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Expansion Plans

Projected New Units Over Next 12 Months 60
USA Yes, All United States
Canada Yes, BC, AB, SK, MB
Overseas Yes, UK, Australia
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Request Information for BrightStar Care

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