Glass Doctor
- Synergistic International LLC
- DWYR
1020 N. University Parks Dr.
Waco, TX 76707
-
(800) 224-9489
/
(254) 745-2464
From windows to windshields to storefronts, Glass Doctor can handle any glass repair or replacement need. Glass Doctor also offers custom glass services, such as tub and shower enclosures, window replacement, entry door glass and mirrors. Established in 1962 with one shop in Seattle, WA, today Glass Doctor offers complete glass repair, replacement and services to the residential, automotive, and commercial markets. Glass Doctor began franchising in 1977 and joined The Dwyer Group, Inc., an international franchisor of service industry companies, in 1998. Now there are more than 170 Glass Doctor franchise owners across the US and Canada. New franchisees are trained at the nation's only full-service glass training facility, Glass Doctor University, at company headquarters in Waco, Texas. The Dwyer Group family of companies also includes Aire Serv Heating and Air Conditioning, Mr. Appliance, Mr. Electric, Mr. Rooter, The Ground Guys, and Rainbow International Restoration and Cleaning.
Franchisor Background
Year Established: 1977
Franchising Since: 1977
Operating Units
| Franchised Units |
174 |
100.0% |
| Company-Owned Units |
0 |
0.0% |
| Total Operating Units |
174 |
100% |
Geographic Distribution
| USA |
163 |
93.7% |
In 46 States
|
| Canada |
11 |
6.3% |
In 3 Provinces
|
| International |
0 |
0.0% |
In 0 Foreign Countries
|
| Total |
174 |
100% |
|
Multi-Unit Operators
| Multi-Unit Operators |
N/A |
| Franchises Owned by Multi-Unit Operators |
N/A |
North American Unit Density
| Density |
Units |
| Texas |
15 |
| Florida |
12 |
| California |
11 |
Registered in the following Registration States
California, Florida, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Oregon, Rhode Island, South Dakota, Virginia, Washington, Wisconsin, District of Columbia
Back to Top
Support and Training
General Information
| IFA Member |
Yes |
| CFA Member |
Yes |
| Franchisee Association? |
Yes, is not a member |
| Size of Corporate Staff |
20 |
Site Selection
Assistance |
No |
| Lease Negotiation Assistance |
No |
| Financial Assistance |
Yes, Indirect |
Marketing Support
| Co-Op Advertising |
Yes |
| National Advertising |
Yes |
| Regional Advertising |
Yes |
| Local Advertising |
Yes |
| Marketing Materials |
Ad Slicks, Brochures, Catalogs, Coupons/Rebates, Direct Mailers, Emails, Promotional Items, Radio Ads, Site Signs, Television Ads, Trade Show Exhibits, Videos
|
| Additional Services: |
Grand Opening, In-House Marketing, Marketing Research, Newsletter, Online Extranet, Press Releases, Sales Strategies
|
| Other Marketing Support |
Email Newsletter, SEO, Social Media, Website |
Ongoing Support
| Central Data Processing |
Included |
| Central Purchasing |
Included |
| Field Operation Evaluation |
Included |
| Field Training |
Included |
| Initial Store Opening |
Included |
| Inventory Control |
Included |
| Franchisee Newsletter |
Included |
| Regional or National Meetings |
Included |
| 800 Telephone Hotline |
Included |
Training
| Auto Glass Tech Basic / Certification |
5 Days optional |
| Online Training |
4 Hours |
| Waco, TX |
9 Days Basic Franchisee Training |
Back to Top
Financial Requirements
Investment
| Minimum Net Worth |
Varies |
| Cash Investment |
$90-100K |
| Total Investment |
$108K+ |
| Average Total Investment |
N/A |
Fees
| Initial Franchise Fee |
$28K/100K Pop. |
| Average Franchise Fee |
$40K |
| On-Going Royalty |
5-7% |
| Average Royalty |
6% |
| Advertising Fee |
2% |
Site Information and Requirements
| Average Number of Full-Time Employees |
4 |
| Average Number of Part-Time Employees |
0 |
| Space Needs (in square feet) |
1,500
|
| Preferred Site Types |
Free Standing Building, Storefront
|
| Encourages Conversions |
Yes |
| Item 19 (Earnings Claim) Provided? |
Yes |
| Listed in the SBA Registry? |
No |
Back to Top
Franchisee Qualifications
| Financial Net Worth |
4 |
| General Business Experience |
4 |
| Specific Industry Experience |
2 |
| Formal Education |
2 |
| Psychological Profile |
3 |
| Personal Interviews |
5 |
Back to Top
Terms of Contract
| Term of Initial Contract |
10 |
| Term of Renewal Period |
10 |
| Passive Ownership? |
Not Allowed |
Area Development
Agreements? |
No
|
Sub-Franchisor
Contracts? |
No |
| Franchisees Allowed to Expand Within Territory? |
Yes |
Back to Top
Expansion Plans
| Projected New Units Over Next 12 Months |
30 |
| USA |
Yes, All United States |
| Canada |
Yes |
| Overseas |
No |
Back to Top
