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Computer TroubleShooters
- Computer Troubleshooters USA, Inc.
Independence, OH 44131
- (877) 704-1702 / (216) 674-0645
- (770) 234-6162 (Fax)
- Mr. Glen Cox, Franchise Developmentl Director
- [email protected]
COMPUTER TROUBLESHOOTERS is the world's largest and best computer service franchise. Over 420 locations in 20 countries provide personal, friendly on-site services to business and residential customers. See www.comptroub.com
Franchisor Background
Year Established: 1999
Franchising Since: 1999
Operating Units
| Franchised Units | 220 | 100.0% |
|---|---|---|
| Company-Owned Units | 0 | 0.0% |
| Total Operating Units | 220 | 100% |
Geographic Distribution
| USA | 220 | 44.2% | In 33 States |
|---|---|---|---|
| Canada | 33 | 6.6% | In 3 Provinces |
| International | 245 | 49.2% | In 1 Foreign Countries |
| Total | 498 | 100% |
Multi-Unit Operators
| Multi-Unit Operators | N/A |
|---|---|
| Franchises Owned by Multi-Unit Operators | N/A |
North American Unit Density
| Density | Units |
|---|---|
| Pennsylvania | 19 |
| California | 16 |
| Texas | 16 |
Registered in the following Registration States
California, Florida, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, Oregon, Virginia, Washington, Wisconsin
Back to TopSupport and Training
General Information
| IFA Member | Yes |
|---|---|
| CFA Member | No |
| Franchisee Association? | No |
| Size of Corporate Staff | 5 |
| Site Selection Assistance |
Yes |
| Lease Negotiation Assistance | N/A |
| Financial Assistance | Yes, Indirect |
Marketing Support
| Co-Op Advertising | No |
|---|---|
| National Advertising | Yes |
| Regional Advertising | No |
| Local Advertising | No |
| Marketing Materials | Ad Slicks, Brochures, Catalogs, Coupons/Rebates, Direct Mailers, Emails, Promotional Items, Radio Ads, Site Signs, Television Ads, Trade Show Exhibits, Videos |
Ongoing Support
| Central Data Processing | N/A |
|---|---|
| Central Purchasing | N/A |
| Field Operation Evaluation | N/A |
| Field Training | Yes, at additional cost |
| Initial Store Opening | N/A |
| Inventory Control | N/A |
| Franchisee Newsletter | Included |
| Regional or National Meetings | Yes, at additional cost |
| 800 Telephone Hotline | Yes, at additional cost |
Training
| Atlanta, GA | 2-3 Days |
Financial Requirements
Investment
| Minimum Net Worth | $20K |
|---|---|
| Cash Investment | $24-34K |
| Total Investment | $26.8-37.5K |
| Average Total Investment | $32K |
Fees
| Initial Franchise Fee | $19.5K |
|---|---|
| Average Franchise Fee | $19K |
| On-Going Royalty | $330/Mo. |
| Average Royalty | N/A |
| Advertising Fee | $70/Mo. |
Site Information and Requirements
| Average Number of Full-Time Employees | 1 |
|---|---|
| Average Number of Part-Time Employees | 0 |
| Space Needs (in square feet) | N/A |
| Preferred Site Types | Home-Based |
| Encourages Conversions | Yes |
| Item 19 (Earnings Claim) Provided? | No |
| Listed in the SBA Registry? | No |
Franchisee Qualifications
| Financial Net Worth | 2 |
|---|---|
| General Business Experience | 3 |
| Specific Industry Experience | 4 |
| Formal Education | 3 |
| Psychological Profile | 3 |
| Personal Interviews | 3 |
Terms of Contract
| Term of Initial Contract | 10 |
|---|---|
| Term of Renewal Period | 10 |
| Passive Ownership? | Not Allowed |
| Area Development Agreements? |
Yes, for 1 year |
| Sub-Franchisor Contracts? |
Yes |
| Franchisees Allowed to Expand Within Territory? | Yes |
Expansion Plans
| Projected New Units Over Next 12 Months | 30 |
|---|---|
| USA | Yes, All United States |
| Canada | Yes, All Canada |
| Overseas | Yes, All Countries |
