Click
fraud is the practice of clicking on ads with no intention
of buying from the advertiser. These clicks can be generated
either manually, by humans - low cost workers
hired in China, India and other countries to click on
text links or employees of companies hired to click
on rivals’ ads - or automatically, by ’bots
- online robots programmed to click on advertisers’
links displayed on websites or listed in search queries.
Those
engaged in click fraud are motivated by a variety of
factors: employees clicking on rival companies’
ads are most likely attempting to drive up costs to
eliminate industry competition; low cost workers may
be hired by a blogger to click on “Google”
Ad-Sense ads displayed on the blogger’s site so
as to exponentially increase that blogger’s revenue
; ’bots are often programmed to systematically
click on ads in order to create fraudulent, “low-quality”
traffic and thus hurt the network itself by causing
cost-per-click (CPC) prices to plummet.
To
fully comprehend the potentially devastating consequences
of click fraud, one should first have a cursory understanding
of the cost-per-click (CPC) / pay-per-click (PPC) online
advertising business.
By
definition , PPC is an arrangement in which webmasters
(operators of websites), acting as publishers, display
clickable links for advertisers in exchange for
a charge per click (i.e. Google AdWords). Additionally,
a number of advertising networks act as middlemen
between other webmaster publishers and advertisers
(i.e. Google AdSense and Yahoo! Search Marketing).
In this case, each time a web user clicks on an
ad, the advertiser pays the advertising network
(Google AdSense or Yahoo! Search Marketing), who
then pays the publisher a percentage of that revenue. |
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The
bottom line is that every time anyone clicks on
a sponsored advertisement, the sponsering search
engine gets paid -- and the advertisor pays. Thus,
while click fraud undoubtably has long-term negative
impacts on the search engines' business models,
its primary victims are online advertisors.
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One
form of click fraud that has recently become popular
is impression fraud. Because Google and other engines
rely on an AdRank method of determining an ad’s
relevance (AdRank being a complex algorithmic formula
which utilizes clickthrough rate, among other factors,
to determine an ad's rank in search engine results),
a competitor can, by simply pausing his campaign,
cause a sudden surge of fraudulent impressions on
your keywords. As a result, AdRanks for competing
ads - including yours - plunge, due
to the fact that Google and other search engines,
via the AdRank formula, permit only a certain number
of impressions before keywords are |
marked
as victims of fraud and disabled. The competitor
then comes back into the game sporting a normal
ad with a high click-through-rate, thus causing
your campaign to be swamped with keywords that are
either disabled or seriously crippled. Google, Yahoo,
and other search engines consequently make ranking
decisions based on false data that prevents your
ad from experiencing relevant exposure. |
How
does it Affect Me?
As a franchisor or franchisee, you have a vested interest
in market performance and integrity. Like any business,
you want to be able to successfully reach consumers
through advertising. Given the fact that search engine
online advertising is reputedly deemed the advertising
medium of our age - rather, internet ads displayed
with specific keyword searches have been proven to be
the most cost-effective, user-friendly and ultimately
successful advertising medium - the potential
drain on your budget as well as the probable damage
to the integrity of the search engine mechanism due
to rogue clickers interferes significantly with your
marketing goals.
Can
it be Stopped?
Good question; the answer is, I’m afraid, a complicated
one. Yes, click fraud can be stopped - but whether
it can be stopped without shutting down or, at the very
least, seriously altering the entire online advertising
business is less certain.
On
a promising note, Google, Yahoo-owned Overture and other
search engines are busy perfecting anti-click-fraud
technologies. While the automated clicks of ’bots
are easy enough to detect, the manual, random clicks
generated by humans are harder to distinguish from legitimate
clicks. By examining sites that generate a large number
of clicks but not sales and analyzing Web traffic logs
and user behavior, search engines are doing their best
to isolate and weed out fraudulent click activity.
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