Friendly's Restaurants
Friendly's Restaurants
1855 Boston Rd.
Wilbraham, MA 01095-1002
800#: (800) 576-8088
Tel: (413) 543-2400
Fax: (413) 543-2820
E-Mail: [email protected]
Web Site: www.friendlys.com
Contact: Ms. Laurel Adams, Franchise Development Manager
FRIENDLY'S is a full-service restaurant chain with ice cream a key point of difference. FRIENDLY'S has experienced growth in every year since 2000. The franchisee will receive support, including training, marketing, site selection, restaurant openings and on-going operational assistance.
Franchisor Background
Established: 1935
First Franchise: 1997
Franchise Units: 206
Company-Owned Units: 314
Total Units: 520
Distribution:
U.S. -- 520;
Canada -- 0;
International -- 0
-North America -- Operations in 16 States
-States/Provinces with Greatest Density: 122 in MA, 115 in NY, 66 PA
Projected New Units Over Next 12 months: 10
Franchisee Qualifications: 5, , 5, , , 4
(Click here for an explanation)
Registered in Following Registration States: FL,IL,IN,MD,NY,RI,VA (Click here for an explanation)
Average Number of Employees: 40 FT, 35 PT (FT = Full Time, PT = Part Time)
Space Needs: 4,100-4,500 SF; FS
(Click here for abbreviations)
Encourage Conversion: Yes
Financial Requirements
Cash Investment: $400-500K
Total Investment: $499K-1.95MM
Average Total Investment: $1,225.0K
Minimum Net Worth: $650K-1.5MMLiq
Fees:
-Franchise: $30-35K
-Average Franchise Fee: $35.0K
-Royalty: 4%
-Average Royalty: 4.0%
-Advertising: 3%
Provide Earning Claim Statement: Yes
Terms of Contract
Term of Contract (Years): 20/10-20
Passive Ownership: Not Allowed
Area Development Agreements: Yes
Sub-Franchising Contracts: No
Expand In Territory: Yes
Franchisor Support and Training Provided
Site Selection Assistance: Yes
Lease Negotiation Assistance: No
Financial Assistance: No
Cooperative Advertising: No
International Franchise Association: IFA MEMBER
Canadian Franchise Association:
Franchisee Association / Member: No
Size Of Corporate Staff: 325
On-Going Support: A,b,C,d,E,F,G,h (Click here for an explanation)
Training: 12 Weeks at the Corporate Training Center and in Individual Training Units.
Franchisor's Specific Expansion Plans
U.S.: SE, NE, Mid-Atlantic
Canada: No
Overseas: No
Note: NR = No Response by Franchisor.
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